Shipping Policy

Pain Medic Shipping Policy

U.S orders will typically be delivered within 3-6 days by USPS. We ship within 1-2 business days. If you happened to enter the wrong address and the package got returned to us, we will issue a full refund for the order.

Please note that we do not automatically re-ship the orders or contact the customers in those cases. If you would like us to re-ship the order to the updated address, please either place a new order or contact us at Support@trypainmedic.com and we can create the invoice manually.

If the order has not been shipped yet, we will be able to correct the shipping address for you. The orders are normally shipped within 24-48 business hours, so please reach out to us right away.